Terms of Service

1. Who we are and these terms

CaptureCat is a service operated by a sole trader based in the United Kingdom, trading as “CaptureCat” (“we”, “us”, “our”). You can reach us at contact@capturecat.so, and our full legal name and trading address are available to customers on request at that address.

These terms form a legally binding agreement between you and us governing your use of the CaptureCat macOS app, the websites at capturecat.so and app.capturecat.so, and related services (together, the “Service”). By using the Service you accept these terms. If you do not accept them, please do not use the Service.

2. Your account

You sign in using Google or Apple. You are responsible for keeping access to that account secure and for activity that takes place under it. You must be at least 13 years old to use the Service.

3. Licence to use the app

We grant you a personal, non-exclusive, non-transferable licence to install and use the CaptureCat app on Macs you own or control, for your own use. You must not copy, resell, reverse engineer, or redistribute the app except to the extent the law permits.

4. Your content

You keep ownership of every recording you make and every video or image you upload (“Your Content”). You grant us only the limited licence needed to host, process, and deliver Your Content so the Service works — for example, so a share link plays for the people you send it to. That licence ends when you delete the content or close your account, subject to short technical delays and backups.

You agree not to upload content that:

• you do not have the right to share;
• is unlawful, defamatory, infringing, or breaches anyone's privacy; or
• contains malware or is intended to harm others.

We may remove content and suspend or terminate accounts that breach these terms.

5. Subscriptions and payment

CaptureCat is free to use with an optional paid plan (“Pro”). Pro is billed through Stripe on a monthly or annual basis and renews automatically at the then-current price until cancelled. Prices are shown at checkout and include VAT where applicable. You can cancel at any time from your billing page; cancellation stops future renewals and your access continues until the end of the period you have paid for.

6. Your right to cancel and refunds

Because Pro is digital content and services supplied online, you have a legal right under the Consumer Contracts Regulations 2013 to cancel within 14 days of subscribing. However, by starting to use paid features during that period you ask us to begin supply immediately and acknowledge that you lose the 14-day right to cancel once supply has begun, except to the extent the paid features have not yet been provided.

Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015, including the right to a service carried out with reasonable care and skill and to digital content that is of satisfactory quality, fit for purpose, and as described. If something is faulty, contact us and we will put it right or provide a remedy the law requires.

7. Shared videos and analytics

When you make a video public and share its link, anyone with the link can view it until you make it private or delete it. We provide you with aggregate analytics about how your shared videos are viewed (see our Privacy Policy). You are responsible for ensuring you have the right to share what you upload.

8. Availability

We work to keep the Service available and your share links working, but we provide the online parts of the Service on a reasonable-efforts basis and cannot guarantee uninterrupted access. Your exported video files are saved locally and do not depend on us. We recommend keeping your own copies of anything important.

9. Our liability

We do not exclude or limit our liability where it would be unlawful to do so — this includes liability for death or personal injury caused by our negligence, for fraud, and for your statutory rights as a consumer. Subject to that, we are not liable for loss that is not reasonably foreseeable, for business losses, or for loss of data you could have avoided by keeping your own backups. Where we are liable, our total liability to you in any 12-month period is limited to the amount you paid us for the Service in that period.

10. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or end your access if you materially breach these terms or use the Service unlawfully. On termination, the licences granted here end, though clauses that by their nature should survive (such as those on liability) will continue.

11. Changes to these terms

We may update these terms from time to time. If we make material changes we will update the date above and, where appropriate, notify you. Continuing to use the Service after changes take effect means you accept the updated terms.

12. Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere in the UK, you may bring proceedings in your local courts and benefit from any mandatory protections of your home nation's law.

13. Contact

Questions about these terms? Email contact@capturecat.so.